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	Engineering - Key Accounts Escalation Plan
	Rating:		Price: $5.99
	At A Glance
	This Word document is a template for a key account escalation plan that involves sales, technical support, field engineering, and engineering to resolve problems.
	Background
	Developing a key accounts escalation plan is an important part of both your major account sales and customer satisfaction programs. This tool includes definitions on which accounts can qualify, who owns the process, when support gets involved, how the issues are presented to engineering, engineering hand-off, engineering reports, and verification fix.
	Benefits
	Using this tool, you will establish a formal process for resolving major account issues before they negatively impact sales.
	Time ROI
	It takes on average 6 hours to develop a Key Accounts Escalation Plan. By using MyWorkTools.com you will save approximately 5 hours since all you will have to do is review for company relevance.

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