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	Customer Service - Service Level Agreement
	Rating:		Price: $6.99
	At A Glance
	This Word document is a template of a service level agreement that one company found to be successful.
	Background
	Developing a service level agreement can be a source of competitive advantage. It can communicate to your customers just how important post sale customer service is to your firm. This tool includes what the objectives are, who executes each tier of support, what the escalation process is, priority impact codes and much more.
	Benefits
	Using this tool, you can establish tiers of service levels and set the proper expectations for each service level with your customers.
	Time ROI
	It takes on average 12 hours to develop a Service Level Agreement. By using MyWorkTools.com, you will save approximately 4 hours since this outline will provide a guide for your own agreement.

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