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Administrative - Phone Log
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At A Glance
This Word document is a template for developing a phone log of inbound and outbound calls.
Background
This tool will help reduce personal phone calls by employees at work by requiring employees to enter information that tracks each phone call, the number dialed, date, time of call, length of call, and purpose of call.
Benefits
Using this tool, you can track the number of inbound and outbound calls people are processing. You will also have a tool that can highlight personal calls that may be taking up valuable customer care time.
Time ROI
It takes on average 2 hours to put together a Phone Log that keeps a record of important information regarding phone usage in your company. By using MyWorkTools.com you will save approximately 1.5 hours since all you have to do is input your phone records.

 

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