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	Leadership and Value System	The tool I want is a

	Leaders at the company will adhere to the following guidelines below. Leaders will: Ensure that their department's vision, mission, and objectives are aligned with the corporate vision. Focus on doing the things that enhance corporate value. Plan for 3 months ahead while driving daily performance. Develop the systems and processes that allow "managing by wire" on a daily basis. Inspire, motivate, and build great teams that can run without them. Communicate functionally and cross functionally. Check their egos at the door before they come to work. Think about ways to restructure the work to get products to market faster, improve employee productivity, and to serve the customer better. All employees will adhere to the values below. They must act as guiding principles for decisions and behavior: Customer-Centered We will demonstrate an insatiable drive to continuously satisfy our customers by seeking and incorporating their input, by anticipating and addressing their needs, and by aligning our goals, processes, and actions to exceed their expectations. The customer will drive our service roadmap, our communities, our support systems and what is important. Employees We believe that employees desire to contribute to their fullest potential. We believe that they should have a life outside of work. We believe that their family is important. We set expectations high and empower them to take ownership and stand accountable for their results. We want them to achieve career growth, a sense of personal fulfillment, and a better quality of life for their entire family. Innovation & Execution We foster an environment that supports and stimulates better ways to accomplish work in every discipline. Our goal is to provide customers with indispensable business tools and community, and we recognize that innovation and execution are central to continuing success. We will be a corporate model for the New Economy with best in class productivity, customer satisfaction, and operating expense management. Results Through Action We encourage the use of intuition and we expect a sense of urgency in order to capitalize on opportunities that further our business goals. Speed will always be the first filter. Change may hurt, but indecision kills. Individuals, not companies, will lead. The people on the front lines will determine the level of success we achieve. Integrity We strive to exemplify the highest principles of honesty, fairness, and ethical standards in our communications and in our relationships with each other, our customers, suppliers, and shareholders. Teamwork We cultivate a worldwide team environment of cooperation, support and respect, which allows for the discussion of differences while focusing on our common business goals and the alignment of resources to exceed customer expectations.

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